Status

Tidligere hændelser

1. Okt, 2022

   1. Issues with creating new users from invitation linkWebpage - cloudlabel.com

      Started: 26 Okt, 15:25 CEST

      Varede: 2 dage

      We are experiencing some users have trouble regietring their user info from a invite through email.
      
      

      Undersøger: 26 Okt, 15:25 CEST

      We're investigating the issue.

      Undersøger: 27 Okt, 16:04 CEST

      Identified root cause, working on a solution.

      Rettet: 28 Okt, 16:07 CEST

      The issue is resolved.

2. Sept, 2022

   Alle systemer fungerer.

3. Aug, 2022

   1. Critical errors with login and printingAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      Started: 23 Aug, 09:42 CEST

      Varede: 2 timer, 34 minutter

      Critical errors with login and printing

      Undersøger: 23 Aug, 10:10 CEST

      We're investigating the issue.

      Undersøger: 23 Aug, 11:40 CEST

      Performance issues solved - all services up and running 

      Rettet: 23 Aug, 12:16 CEST

      All systems are up and running with normal performance
   2. Intermittent performance issuesAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      Started: 22 Aug, 17:53 CEST

      Varede: 3 timer, 7 minutter

      We are experiencing unexpected performance issues

      Undersøger: 22 Aug, 19:55 CEST

      We're still investigating the issue

      Undersøger: 22 Aug, 20:10 CEST

      Restarting environment after reconfiguration

      Undersøger: 22 Aug, 20:41 CEST

      We have found the root cause and are now working on deploying a fix

      Undersøger: 22 Aug, 20:56 CEST

      System accepts logins and can process printjobs but with low performance

      Rettet: 22 Aug, 21:00 CEST

      The issue is resolved.
   3. Login issueWebpage - cloudlabel.com

      Started: 22 Aug, 17:26 CEST

      Varede: 45 minutter

      Login issues due to server fault.

      Undersøger: 22 Aug, 17:55 CEST

      We're investigating the issue.
      
      

      Rettet: 22 Aug, 18:11 CEST

      The issue is resolved.
   4. Service unavailableAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      Started: 22 Aug, 14:24 CEST

      Varede: 32 minutter

      Users cant login and the service is reported slow

      Undersøger: 22 Aug, 14:35 CEST

      We are investigating - error found

      Rettet: 22 Aug, 14:57 CEST

      The issue is resolved.