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Vieraile asiakaspalvelussa

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Elo, 2022
    
Hei, 2022
    
Kes, 2022
  
   
  1. Elo, 2022

    1. Critical errors with login and printingAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
      Aloittanut:
      Kesto:
      Critical errors with login and printing

      Tutkitaan:

      We're investigating the issue.

      Tutkitaan:

      Performance issues solved - all services up and running 

      Ratkaistu:

      All systems are up and running with normal performance
    2. Intermittent performance issuesAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
      Aloittanut:
      Kesto:
      We are experiencing unexpected performance issues

      Tutkitaan:

      We're still investigating the issue

      Tutkitaan:

      Restarting environment after reconfiguration

      Tutkitaan:

      We have found the root cause and are now working on deploying a fix

      Tutkitaan:

      System accepts logins and can process printjobs but with low performance

      Ratkaistu:

      The issue is resolved.
    3. Login issueWebpage - cloudlabel.com
      Aloittanut:
      Kesto:
      Login issues due to server fault.

      Tutkitaan:

      We're investigating the issue.

      Ratkaistu:

      The issue is resolved.
    4. Service unavailableAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
      Aloittanut:
      Kesto:
      Users cant login and the service is reported slow

      Tutkitaan:

      We are investigating - error found

      Ratkaistu:

      The issue is resolved.
  2. Hei, 2022

    Kaikki järjestelmät ovat toiminnassa.

  3. Kes, 2022

    1. Unable to load articles and ordersAPI - cloudlabel.comWebpage - cloudlabel.com
      Aloittanut:
      Kesto:
      Bug identified and we are investigating

      Tutkitaan:

      We have found the source and are working on solving the issue

      Ratkaistu:

      The issue is resolved.