Tila

Aiemmat tapaukset

1. Lok, 2022

   1. Issues with creating new users from invitation linkWebpage - cloudlabel.com

      Aloittanut: 26 Lok, 15:25 CEST

      Kesto: 2 päivää

      We are experiencing some users have trouble regietring their user info from a invite through email.
      
      

      Tutkitaan: 26 Lok, 15:25 CEST

      We're investigating the issue.

      Tutkitaan: 27 Lok, 16:04 CEST

      Identified root cause, working on a solution.

      Ratkaistu: 28 Lok, 16:07 CEST

      The issue is resolved.

2. Syy, 2022

   Kaikki järjestelmät ovat toiminnassa.

3. Elo, 2022

   1. Critical errors with login and printingAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      Aloittanut: 23 Elo, 09:42 CEST

      Kesto: 2 tuntia, 34 minuuttia

      Critical errors with login and printing

      Tutkitaan: 23 Elo, 10:10 CEST

      We're investigating the issue.

      Tutkitaan: 23 Elo, 11:40 CEST

      Performance issues solved - all services up and running 

      Ratkaistu: 23 Elo, 12:16 CEST

      All systems are up and running with normal performance
   2. Intermittent performance issuesAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      Aloittanut: 22 Elo, 17:53 CEST

      Kesto: 3 tuntia, 7 minuuttia

      We are experiencing unexpected performance issues

      Tutkitaan: 22 Elo, 19:55 CEST

      We're still investigating the issue

      Tutkitaan: 22 Elo, 20:10 CEST

      Restarting environment after reconfiguration

      Tutkitaan: 22 Elo, 20:41 CEST

      We have found the root cause and are now working on deploying a fix

      Tutkitaan: 22 Elo, 20:56 CEST

      System accepts logins and can process printjobs but with low performance

      Ratkaistu: 22 Elo, 21:00 CEST

      The issue is resolved.
   3. Login issueWebpage - cloudlabel.com

      Aloittanut: 22 Elo, 17:26 CEST

      Kesto: 45 minuuttia

      Login issues due to server fault.

      Tutkitaan: 22 Elo, 17:55 CEST

      We're investigating the issue.
      
      

      Ratkaistu: 22 Elo, 18:11 CEST

      The issue is resolved.
   4. Service unavailableAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      Aloittanut: 22 Elo, 14:24 CEST

      Kesto: 32 minuuttia

      Users cant login and the service is reported slow

      Tutkitaan: 22 Elo, 14:35 CEST

      We are investigating - error found

      Ratkaistu: 22 Elo, 14:57 CEST

      The issue is resolved.