Status Grafokett - Riwayat insiden

Insiden masa lalu

Okt, 2022

Sep, 2022

Agu, 2022

Okt, 2022
1. Issues with creating new users from invitation linkWebpage - cloudlabel.com
  Dimulai: 26 Okt, 15:25 CEST
  Durasi: 2 hari
  We are experiencing some users have trouble regietring their user info from a invite through email.
  
  Investigasi: 26 Okt, 15:25 CEST
  We're investigating the issue.
  Investigasi: 27 Okt, 16:04 CEST
  Identified root cause, working on a solution.
  Terselesaikan: 28 Okt, 16:07 CEST
  The issue is resolved.
Sep, 2022
Semua sistem beroperasi.
Agu, 2022
1. Critical errors with login and printingAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
  Dimulai: 23 Agu, 09:42 CEST
  Durasi: 2 jam, 34 menit
  Critical errors with login and printing
  Investigasi: 23 Agu, 10:10 CEST
  We're investigating the issue.
  Investigasi: 23 Agu, 11:40 CEST
  Performance issues solved - all services up and running
  Terselesaikan: 23 Agu, 12:16 CEST
  All systems are up and running with normal performance
2. Intermittent performance issuesAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
  Dimulai: 22 Agu, 17:53 CEST
  Durasi: 3 jam, 7 menit
  We are experiencing unexpected performance issues
  Investigasi: 22 Agu, 19:55 CEST
  We're still investigating the issue
  Investigasi: 22 Agu, 20:10 CEST
  Restarting environment after reconfiguration
  Investigasi: 22 Agu, 20:41 CEST
  We have found the root cause and are now working on deploying a fix
  Investigasi: 22 Agu, 20:56 CEST
  System accepts logins and can process printjobs but with low performance
  Terselesaikan: 22 Agu, 21:00 CEST
  The issue is resolved.
3. Login issueWebpage - cloudlabel.com
  Dimulai: 22 Agu, 17:26 CEST
  Durasi: 45 menit
  Login issues due to server fault.
  Investigasi: 22 Agu, 17:55 CEST
  We're investigating the issue.
  
  Terselesaikan: 22 Agu, 18:11 CEST
  The issue is resolved.
4. Service unavailableAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
  Dimulai: 22 Agu, 14:24 CEST
  Durasi: 32 menit
  Users cant login and the service is reported slow
  Investigasi: 22 Agu, 14:35 CEST
  We are investigating - error found
  Terselesaikan: 22 Agu, 14:57 CEST
  The issue is resolved.