状態

過去の事件

1. 10月, 2022

   1. Issues with creating new users from invitation linkWebpage - cloudlabel.com

      開始: 26 10月, 15:25 CEST

      間隔: 2日

      We are experiencing some users have trouble regietring their user info from a invite through email.
      
      

      調査中: 26 10月, 15:25 CEST

      We're investigating the issue.

      調査中: 27 10月, 16:04 CEST

      Identified root cause, working on a solution.

      解決済み: 28 10月, 16:07 CEST

      The issue is resolved.

2. 9月, 2022

   すべてのシステムが稼働しています.

3. 8月, 2022

   1. Critical errors with login and printingAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      開始: 23 8月, 09:42 CEST

      間隔: 2時間, 34分

      Critical errors with login and printing

      調査中: 23 8月, 10:10 CEST

      We're investigating the issue.

      調査中: 23 8月, 11:40 CEST

      Performance issues solved - all services up and running 

      解決済み: 23 8月, 12:16 CEST

      All systems are up and running with normal performance
   2. Intermittent performance issuesAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      開始: 22 8月, 17:53 CEST

      間隔: 3時間, 7分

      We are experiencing unexpected performance issues

      調査中: 22 8月, 19:55 CEST

      We're still investigating the issue

      調査中: 22 8月, 20:10 CEST

      Restarting environment after reconfiguration

      調査中: 22 8月, 20:41 CEST

      We have found the root cause and are now working on deploying a fix

      調査中: 22 8月, 20:56 CEST

      System accepts logins and can process printjobs but with low performance

      解決済み: 22 8月, 21:00 CEST

      The issue is resolved.
   3. Login issueWebpage - cloudlabel.com

      開始: 22 8月, 17:26 CEST

      間隔: 45分

      Login issues due to server fault.

      調査中: 22 8月, 17:55 CEST

      We're investigating the issue.
      
      

      解決済み: 22 8月, 18:11 CEST

      The issue is resolved.
   4. Service unavailableAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      開始: 22 8月, 14:24 CEST

      間隔: 32分

      Users cant login and the service is reported slow

      調査中: 22 8月, 14:35 CEST

      We are investigating - error found

      解決済み: 22 8月, 14:57 CEST

      The issue is resolved.