Status

Eerdere incidenten

1. Okt, 2022

   1. Issues with creating new users from invitation linkWebpage - cloudlabel.com

      Begonnen: 26 Okt, 15:25 CEST

      Duur: 2 dagen

      We are experiencing some users have trouble regietring their user info from a invite through email.
      
      

      Onderzoeken: 26 Okt, 15:25 CEST

      We're investigating the issue.

      Onderzoeken: 27 Okt, 16:04 CEST

      Identified root cause, working on a solution.

      Opgelost: 28 Okt, 16:07 CEST

      The issue is resolved.

2. Sep, 2022

   Alle systemen operationeel.

3. Aug, 2022

   1. Critical errors with login and printingAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      Begonnen: 23 Aug, 09:42 CEST

      Duur: 2 uur, 34 minuten

      Critical errors with login and printing

      Onderzoeken: 23 Aug, 10:10 CEST

      We're investigating the issue.

      Onderzoeken: 23 Aug, 11:40 CEST

      Performance issues solved - all services up and running 

      Opgelost: 23 Aug, 12:16 CEST

      All systems are up and running with normal performance
   2. Intermittent performance issuesAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      Begonnen: 22 Aug, 17:53 CEST

      Duur: 3 uur, 7 minuten

      We are experiencing unexpected performance issues

      Onderzoeken: 22 Aug, 19:55 CEST

      We're still investigating the issue

      Onderzoeken: 22 Aug, 20:10 CEST

      Restarting environment after reconfiguration

      Onderzoeken: 22 Aug, 20:41 CEST

      We have found the root cause and are now working on deploying a fix

      Onderzoeken: 22 Aug, 20:56 CEST

      System accepts logins and can process printjobs but with low performance

      Opgelost: 22 Aug, 21:00 CEST

      The issue is resolved.
   3. Login issueWebpage - cloudlabel.com

      Begonnen: 22 Aug, 17:26 CEST

      Duur: 45 minuten

      Login issues due to server fault.

      Onderzoeken: 22 Aug, 17:55 CEST

      We're investigating the issue.
      
      

      Opgelost: 22 Aug, 18:11 CEST

      The issue is resolved.
   4. Service unavailableAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com

      Begonnen: 22 Aug, 14:24 CEST

      Duur: 32 minuten

      Users cant login and the service is reported slow

      Onderzoeken: 22 Aug, 14:35 CEST

      We are investigating - error found

      Opgelost: 22 Aug, 14:57 CEST

      The issue is resolved.