Grafokett Status - Histórico de incidentes

Incidentes passados

Set, 2022

Ago, 2022

Jul, 2022

Set, 2022
Todos os sistemas operacionais.
Ago, 2022
1. Critical errors with login and printingAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
  Começou: 23 Ago, 09:42 CEST
  Duração: 2 hours, 34 minutes
  Critical errors with login and printing
  Investigando: 23 Ago, 10:10 CEST
  We're investigating the issue.
  Investigando: 23 Ago, 11:40 CEST
  Performance issues solved - all services up and running
  Resolvido: 23 Ago, 12:16 CEST
  All systems are up and running with normal performance
2. Intermittent performance issuesAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
  Começou: 22 Ago, 17:53 CEST
  Duração: 3 hours, 7 minutes
  We are experiencing unexpected performance issues
  Investigando: 22 Ago, 19:55 CEST
  We're still investigating the issue
  Investigando: 22 Ago, 20:10 CEST
  Restarting environment after reconfiguration
  Investigando: 22 Ago, 20:41 CEST
  We have found the root cause and are now working on deploying a fix
  Investigando: 22 Ago, 20:56 CEST
  System accepts logins and can process printjobs but with low performance
  Resolvido: 22 Ago, 21:00 CEST
  The issue is resolved.
3. Login issueWebpage - cloudlabel.com
  Começou: 22 Ago, 17:26 CEST
  Duração: 45 minutes
  Login issues due to server fault.
  Investigando: 22 Ago, 17:55 CEST
  We're investigating the issue.
  
  Resolvido: 22 Ago, 18:11 CEST
  The issue is resolved.
4. Service unavailableAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
  Começou: 22 Ago, 14:24 CEST
  Duração: 32 minutes
  Users cant login and the service is reported slow
  Investigando: 22 Ago, 14:35 CEST
  We are investigating - error found
  Resolvido: 22 Ago, 14:57 CEST
  The issue is resolved.
Jul, 2022
Todos os sistemas operacionais.