Grafokett Status - Incidenthistorik

Tidigare incidenter

Sep, 2022

Aug, 2022

Jul, 2022

Sep, 2022
Alla system är operativa.
Aug, 2022
1. Critical errors with login and printingAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
  Började: 23 Aug, 09:42 CEST
  Varaktighet: 2 timmar, 34 minuter
  Critical errors with login and printing
  Undersöker: 23 Aug, 10:10 CEST
  We're investigating the issue.
  Undersöker: 23 Aug, 11:40 CEST
  Performance issues solved - all services up and running
  Åtgärdat: 23 Aug, 12:16 CEST
  All systems are up and running with normal performance
2. Intermittent performance issuesAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
  Började: 22 Aug, 17:53 CEST
  Varaktighet: 3 timmar, 7 minuter
  We are experiencing unexpected performance issues
  Undersöker: 22 Aug, 19:55 CEST
  We're still investigating the issue
  Undersöker: 22 Aug, 20:10 CEST
  Restarting environment after reconfiguration
  Undersöker: 22 Aug, 20:41 CEST
  We have found the root cause and are now working on deploying a fix
  Undersöker: 22 Aug, 20:56 CEST
  System accepts logins and can process printjobs but with low performance
  Åtgärdat: 22 Aug, 21:00 CEST
  The issue is resolved.
3. Login issueWebpage - cloudlabel.com
  Började: 22 Aug, 17:26 CEST
  Varaktighet: 45 minuter
  Login issues due to server fault.
  Undersöker: 22 Aug, 17:55 CEST
  We're investigating the issue.
  
  Åtgärdat: 22 Aug, 18:11 CEST
  The issue is resolved.
4. Service unavailableAPI - Label service cloudlabel.comAPI - cloudlabel.comWebpage - cloudlabel.com
  Började: 22 Aug, 14:24 CEST
  Varaktighet: 32 minuter
  Users cant login and the service is reported slow
  Undersöker: 22 Aug, 14:35 CEST
  We are investigating - error found
  Åtgärdat: 22 Aug, 14:57 CEST
  The issue is resolved.
Jul, 2022
Alla system är operativa.